Smart Residency Building Rajeev, Rajiv Gandhi Nagar Rd, near CSEZ, Thuthiyoor, Kakkanad, Kerala 682037
Admissions
We make the first step as easy as possible.
We know that deciding to seek residential or professional care for a loved one is one of the most significant decisions a family will make. At Kancare, we've designed our admission process to be warm, transparent, and entirely at your pace, with no pressure and no obligation at any stage. If you're not sure whether care at Kancare is the right fit, the best first step is simply a conversation. Call us, WhatsApp us, or fill in the form below. We'll take it from there.
Step-by-Step Admission Process
How admission works
1
Initial Enquiry
Reach out to us by phone, WhatsApp, or the enquiry form on this page. Tell us a little about your loved one's situation. There are no wrong answers and no commitments at this stage. Our care team will respond within 24 hours.
2
Care Assessment
We arrange a care assessment, either at our centre or at your loved one's current location. This assessment is conducted by our clinical team and is designed to understand their medical needs, personal preferences, and the right level of care. The family is actively involved throughout.
3
Care Plan Proposal
Based on the assessment, our team prepares a personalised care plan, outlining the recommended services, care approach, and any specialist interventions. This is shared with the family, discussed openly, and adjusted before finalisation.
4
Centre Visit
We encourage all families to visit the centre before making a decision. Meet the team, see the spaces, ask every question you have. There is no pressure to commit. The visit is entirely for your family's comfort and confidence.
5
Admission & Move-In
Once the family is ready, we handle the move-in with care and sensitivity. Our team is experienced in making the first day at Kancare warm, reassuring, and as familiar-feeling as possible, for both the resident and the family.
Documents You May Need
- Government-issued photo ID of the resident (Aadhaar / Passport)
- Medical history - summary of current diagnoses, conditions, and treatment history
- Current medication list - names, dosages, frequency
- Recent hospital discharge summary (if applicable)
- Emergency contact details for family members
- Health insurance details (if applicable)
- Any advance directives or medical power of attorney documents
NOTE: Our admissions team will guide you through documentation requirements in detail during the assessment stage. Do not be concerned if you don't have everything ready, we'll help you gather what's needed.
Frequently Asked Questions
What are the visiting hours at Kancare?
Families are welcome to visit during the designated visiting hours at each centre. We encourage regular visits and believe family connection is part of the care itself. Specific hours vary by centre — please contact your preferred centre or check the Contact page for details.
Can my loved one bring personal belongings and furniture?
Yes. We actively encourage residents to personalise their space with familiar items — photographs, a favourite chair, personal décor. Making the space feel like their own is an important part of settling in well.
How are dietary preferences and medical requirements handled?
All dietary needs — medical, religious, or personal — are assessed at admission and managed by our kitchen team in consultation with our dietitian. We do not operate a one-size-fits-all menu.
How will the family be kept updated?
You will have a designated point of contact at the centre. Updates are provided through regular phone calls, WhatsApp communication, and formal care review meetings. Any clinical changes are communicated to the family immediately.
What is the cost of care at Kancare?
Costs vary depending on the level of care required, the type of accommodation, and the specific services included in the care plan. We provide a transparent cost breakdown as part of the care plan proposal — there are no hidden charges. Please contact us for a preliminary estimate.
Can we request a trial period before committing to long-term care?
Yes. Respite care stays are available and are often used by families as an opportunity to experience Kancare before making a longer-term commitment. Speak to our admissions team for details.
